Lamort, Linda Jean2014-09-232026-09-282014-09-232026-09-281974http://arks.princeton.edu/ark:/88435/dsp01kw52jb299https://theses-dissertations.princeton.edu/handle/88435/dsp01kw52jb299Simulation Modeling and the Theory of Queues: An Analysis of the Air Traffic Control Communications ProcessPrinceton University Senior Theses